Mackay Marina in Queensland, Australia, has introduced a digital rental pool system supported by Marina Master, giving berth owners a simplified way to generate income while improving berth utilisation.
The rental pool groups berths from multiple owners into a shared pool overseen by the marina. Marketing, maintenance and bookings are managed directly by the marina, while rental proceeds are distributed among owners according to berth size and availability. A portion of revenue is retained by the marina as management fees and levies.
Lea Griffiths, Business Manager at North Harbour, said the concept has been part of Mackay Marina since its early years: “Since the conception of Mackay Marina some 25 years ago, we have offered our berth owners a return-on-investment opportunity through our rental pool, renting pooled berths and paying owners quarterly on a metered night rate formula. Berth owners can participate for days, weeks, years or move in and out of the pool for complete flexibility.”
Griffiths explained that the move to Marina Master replaced a manual process previously managed through spreadsheets, an outdated CRM and separate accounting software: “Recently, we decided to take this long-standing process into the digital age. With the move to Marina Master, we were excited to move to one seamless programme to calculate and manage rental pool calculations and disbursements.”
The updated system allows berth owners to join or exit the pool online, with automatic rental listings, pooled income calculations, tax considerations and quarterly disbursements all managed within a single programme.
Griffiths added: “This tailored solution gives berth owners an easy-to-use digital form to join or exit the pool on their preferred timeline… We couldn’t be happier with the outcome and are grateful for the partnership with Marina Master.”
Marina Master is a family-owned business with more than 33 years of experience and develops cloud-based marina management software used worldwide by marina owners, staff and boaters.
